System is Supported for a
Minimum of 15 Years
- Included in our end-to-end service is a range of healthcare engineer support packages to provide our clients with complete peace of mind.
- Our UK wide team of nurse call specialist engineers hold years of experience and are available to contact 24/7.
- Our engineer support packages are available in three tiers; Bronze, Silver and Gold, to ensure your individual budget and requirements are met.
Three tiers to suit a range of budgets
Fast, efficient diagnostics and software upgrades
Unrivalled customer support
Bespoke support packages are available
Competitive response times
- Our Bronze panic alarm engineer support package offers preventative maintenance visits, rapid, discounted equipment spares and more to ensure your equipment continues to perform long term.
- If an existing system must be rendered inactive during repairs, a member of our team can install a temporary system, eliminating the risk of ward closure.
- For facilities that require an advanced level of support, our Silver engineer support package features out-of-hours call outs, a response time of 24 hours and software upgrades.
- Our Gold engineer support packages guarantee the highest level of customer support.
- From 4-hour response times to 24-hour call-out facilities, our Gold service agreement provides total reassurance and helps to sustain long term operational efficiency.
- Our experts can also deliver a bespoke service that adheres to your exact budget and specification.
- Wandsworth Healthcare work closely with you to agree on a package that best suits the needs of your facility.