Royal Cornwall Hospital, Truro
Specified to deliver the reliable, easy-to-use IPiN INSiTE platform and class-leading, HTM-08-03 compliant IPiN Evolution nurse call system, Wandsworth Healthcare were able to make hospital reporting and administration easier than ever before for the Royal Cornwall Hospital, Truro. The NHS Trust facility provides acute care and specialist health services in addition to professional training services for the University of Exeter Medical School. The hospital required a unique digital solution that presented hospital workflow data and priority calls in a clean, easy to follow format to support the delivery of their vital care.
The Cornwall-based site presented a large-scale project with approximately 1000 beds to accommodate, however, Wandsworth Healthcare were able to instil full confidence in the NHS Trust’s team with a scalable approach and the ability to deliver site-wide integration of the IPiN INSiTE platform. Following a successful consultation and demonstration of the innovative, modular IPiN Evolution system and IPiN INSiTE digital reporting and analytics solution, the facilities teams were delighted to specify Wandsworth Healthcare to transform nine wards with the highest tier of tailored IPiN INSiTE packages.

Maximising Operational Efficiency Across Nine Wards with IPiN INSiTE
Although the Wandsworth Healthcare team have limited engineers in the Cornwall area, the team nonetheless rose to the challenge and were delighted to be selected to deliver the efficient and robust nurse call system and IPiN INSiTE platform to ensure the hospital’s operations could run as smoothly as possible.
Impressed by the unique capabilities of IPiN INSiTE including live fault-finding, custom, data-led reporting and compatibility with a variety of devices, the Royal Cornwall Hospital team decided to have the app installed across all departments for tablet and mobile. Helping to streamline the decision-making process from an operational perspective by providing a full overview of analytics, call reports, bed management and nurse call system monitoring from one simple dashboard, the new system has already made a significant impact on workflow efficiency and staff allocation throughout the hospital wards.
Supporting a Range of Clinical Departments with Live Fault-Finding Functionality
IPiN INSiTE’s system monitoring functionality helps to assess the nurse call system for potential faults whilst identifying key areas for improvements to ensure maximum productivity and equipment uptime. Additionally, the flexible system from Wandsworth Healthcare allows users to manage priority calls and access vital information from wherever they are using their digital device.
The new bespoke nurse call equipment complete with Wandsworth Healthcare’s rapid, reliable digital reporting and analytics platform was designed and installed in a timely manner and will be incorporated into more areas of the facility over the next 12 months. This exciting ongoing project marks another successful nurse call equipment overhaul delivered by Wandsworth Healthcare and exemplifies the team’s ability to provide a seamless end-to-end service tailored to the exact requirements of clients within the sector.