A Bespoke, Fully IP System to Enhance the Royal National Orthopaedic Hospital, Stanmore

Wandsworth Healthcare were delighted to be specified to enhance operations at the leading orthopaedic hospital for injuries in London and the South East, The Royal National Orthopaedic Hospital Stanmore in 2017. The team’s work initially began in 2017 when the hospital was newly built with 5 floors, however, the hospital is now a long-standing client with Wandsworth Healthcare as a result of the problem-solving solutions, reliable expertise and dedicated support and aftercare provided.

Collaborating with the clinical team, our experts were able to conceptualise a bespoke system that would adhere to the exact needs of the facility whilst minimising operational inefficiencies. Wandsworth Healthcare were able to confidently recommend the modular, fully IP IPiN Evolution Nurse Call System in addition to IPiN INSiTE for seamless administration and reporting and the Vocera system including staff alarm pendants.


Accommodating a brand new build with over 5 floors including private floors and private care, our healthcare solutions needed to address a wide spectrum of healthcare demands. Grassroots staff consulted with during the design process and reported on common issues with the day-to-day running of the facility and how these could be alleviated with custom nurse call technology.

Although this was an entirely new challenge for the Wandsworth Healthcare team, our specialists were excited to create a unique, agile system that would make positive change possible for the leading London-based hospital. Alongside the hospital’s clinical teams we were able to provide the perfect solution with a combination of IPiN Evolution, IPiN INSiTE and Vocera.

The unique capabilities of IPiN Evolution including the ability to integrate with both Wandsworth and third-party solutions offered the facility and new level of flexibility that would cater to the exact needs of both patients and staff. The teams were able to integrate special call functionality to ensure that patient experience and safety was maximised throughout each ward. Cardiac call was a requirement for the project and the experienced teams at Wandsworth Healthcare were able to create a system that activated and opened all fire doors to enable trolleys to move rapidly through the ward without card scanning and obstructions. Including bespoke functionality that reversed magnetic doors whilst reducing flashing lights and noise for staff during alarm call outs, IPiN Evolution delivered upon all of the requirements of the facility.

The project required a collaborative effort and a great deal of specialist design work to ensure the software ran smoothly and efficiently, which Wandsworth was able to provide without hesitation. The system worked correctly and provided optimum efficiency the first time around following stringent testing methods.


IPiN INSiTE was the ideal system to aid healthcare managers and clinical teams in monitoring operations quickly and precisely to ensure the seamless delivery of patient care. Vocera was also incorporated within the project, providing staff with pendants that facilitated quality two-way calling following the notification of an incident.

As part of an unrivalled end-to-end service, Wandsworth Healthcare was able to offer matchless aftercare and maintenance with remote site access. Expert engineers were able to modify the bespoke nurse call systems remotely to adhere to Covid security whilst maintaining the highest level of customer service. With over 50 years of expertise in providing future-proof solutions for the healthcare sector, Wandsworth Healthcare was able to guide the Royal National Orthopaedic Hospital to the best possible system, resulting in transformational change for the facility.