Streamline support services. Empower your staff.
Efficiently managing support services is crucial for hospital operations. Task Management, powered by DNV Imatis, bridges the gap between departments, ensuring tasks are completed promptly and effectively.
Connecting clinical, ward, housekeeping and porterage teams on a single platform eliminates communication bottlenecks. It also minimises the risk of communication gaps or missing tasks, which are particularly critical during shift handovers. Interactive dashboards and mobile devices allow for real-time task assignment, updates and tracking. This empowers staff to respond quickly to requests, reducing delays and improving patient care.
Declined or unaccepted tasks are automatically progressed to the next available person, maintaining what we refer to as a ‘closed loop’ process. This approach minimises the risk of communication gaps or missing details, which is particularly critical during shift handovers.
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Enhance interdepartmental communication and collaboration
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Improve patient safety with clear task allocation and tracking
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Streamline processes to deliver higher patient and staff satisfaction
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Obtain data-driven insights through comprehensive reporting and analytics
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Amplify patient safety and productivity with a ‘closed loop’ process
How it works:
- Request: staff submit support service requests easily through digital whiteboards or mobile devices.
- Assignment: tasks are automatically or manually assigned to the appropriate support team member.
- Execution: staff receive notifications, accept tasks and update progress in real-time via their mobile devices.
- Completion: staff mark tasks as complete on their mobile devices, and data is captured for analysis and audit.
Proven results:
Stavanger University Hospital implemented Task Management and within a few weeks, more than 10,000 assignments were processed. Staff reported that the system is easy to use, reliable and has improved communication and collaboration between departments.