One Stop Doctors Healthcare

Wandsworth Healthcare were recently selected to install a bespoke, flexible nurse call system for private company One Stop Doctors Healthcare, the only facility of its kind in the UK.

Situated on an industrial site, One Stop Doctors offers multiple consulting rooms for GP’s operating in a range of specialist areas. The healthcare facility provides affordable yet advanced medical expertise and an array of treatments, aiming to make private healthcare easily accessible for patients in the area and beyond. To ensure that the hospital continued to deliver excellence across its treatment and examination offering whilst making patients feel at ease each step of the way, the facility required a unique nurse call solution that incorporated chaperone call functionality in addition to nurse presence and emergency call alerts.


Delivering Specialist Call Functionality to a Unique Private Healthcare Facility

Working closely with the facility’s consultant, Wandsworth Healthcare were able to propose the perfect solution with the IPiN Evolution nurse call system. Adhering to the latest HTM guidelines and offering the highest level of integration and adaptability, IPiN Evolution worked seamlessly with the hospital’s existing network, offering a superior alternative to the multitone system that was previously in place.

The bespoke abilities of the Wandsworth Healthcare system ensured that chaperone call, nurse presence and emergency call types could be easily incorporated within one solution to maximise patient experience throughout the facility.

An additional requirement was to deliver a nurse call system on brushed steel, which was within scope for Wandsworth Healthcare but not possible for rival companies. Wandsworth Healthcare immediately stood out to the One Stop Doctors team, offering a complete end-to-end service and unrivalled healthcare solutions tailored to the exact demands of the facility. Specified to deliver the IPiN Evolution nurse call system complete with ergonomically designed IPiN 95 Handsets, bespoke trunking and recovery pods, Wandsworth Healthcare utilised years of expertise in the sector and were able to install an efficient, one-stop solution within a strict delivery schedule.

Chaperone Call Installed as Part of a Seamless, Stress-Free Process

The chaperone call functionality was required to alert a specific group of nurses if a chaperone was needed in a particular room within the facility whilst an examination was taking place. Wandsworth Healthcare IPiN Technical Manager, Terry Boarer conceptualised the system, creating a button to send out the alert and integrating the nurse call equipment with a paging system which provided a simple to use, problem-solving solution to the hospital’s needs.

The customised HTM-compliant system was designed, manufactured and installed without inefficiencies or obstacles, accommodating the entire facility and helping to maximise patient comfort. The One Stop Doctors team were delighted with the reliability and flexibility of the system and hospital staff are now able to experience crystal clear two-way calling with the additional functionality required to deliver an unrivalled patient experience.